Last updated: April 29, 2025
Car Town Transport is committed to protecting the privacy and personal data of our users. This privacy policy explains how we collect, use, store and share information when you use the Car Town Transport mobile application.
1. Who this policy applies to
This policy applies to all users of the Car Town Transport app, primarily company employees, and may expand to customers in future updates.
2. Information we collect
For employees:
- Order status updates
- Uploaded images of vehicles
- Text and voice comments
- User ID, name and role
- Location data (when required and permitted)
For future customer users:
- Name and contact details
- Order tracking information
- Payment history
- Text or voice messages related to orders
3. How we use your information
We use the information to:
- Manage and track vehicle shipping orders
- Verify delivery and pickup conditions
- Improve communication between staff and customers
- Ensure order history accuracy
- Enhance operational efficiency and customer service
4. Data sharing
We do not sell or share personal data with third parties for marketing purposes. Data may be shared only:
- With internal staff and authorized personnel
- As required by law or legal process
5. Data storage and security
- All data is stored on secure servers.
- Access to data is role-based and restricted.
- We use encryption and secure authentication mechanisms to protect your data.
6. User rights
Users may:
- Request access to their data
- Request correction or deletion (where applicable)
- Withdraw consent for data collection (if not operationally required)
7. App permissions
The app may request access to:
- Camera and microphone (for uploading images and voice comments)
- Location (to assist in tracking deliveries)
- Storage (to save or upload media files)
You may manage these permissions in your device settings.
8. Changes to this policy
We may update this policy from time to time. Changes will be communicated through app updates or in-app notifications.
9. Contact us
If you have any questions or concerns about this privacy policy, please contact us:
- Email: info@cartowntransport.com
- Phone: +1 (905) 412-2454
- Address: 117 Kennedy Rd S, Brampton, ON L6W 3G2